Roadside assistance

Ways of communication

Comprehensive support with a simple phone call.

What should you do if something happens to you? Where should you turn in the event of damage? Who can come quickly if the need arises? Mercedes-Benz is here to help. Simply request assistance at the touch of a button on your Mercedes or with a call, and we will provide you with advice and support on the next steps.

Mercedes-Benz customer service line (from landline): 00800 1 777 7777

What should you do if something happens to you? Where should you turn in the event of damage? Who can come quickly if the need arises? Mercedes-Benz is here to help. Simply request assistance at the touch of a button on your Mercedes or with a call, and we will provide you with advice and support on the next steps.

Από κινητό με αστική χρέωση:
+30 211 211 15 56 για Mercedes-Benz

+30 211 211 15 89 για Mercedes-Maybach
+30 211 211 15 98 για Mercedes-AMG
+30 211 211 15 97 για Mercedes-Benz Customer Services
+30 211 181 38 49 για smart

Customer service line

Quick call, personal connection: By calling the number (from a landline) 00800 1 777 7777 you can communicate with our professional representatives at any time of the day.
Mercedes-Benz Contact/Mercedes me connect

[1]

Help at the push of a button: The Mercedes me button in your car’s phone book connects you directly to a Mercedes-Benz representative.
SOS button

At the touch of a button: the SOS button on your car’s roof control unit immediately establishes a voice connection to the Mercedes-Benz emergency call center.

[1]Mercedes-Benz Contact/Mercedes me connect is available and accessible in almost all European countries. Prerequisite: factory radio, connected to a mobile phone in operational readiness. Only calls from mobile to landline are charged.

SmallRepair

Against the small signs of everyday life.

You scratched your side mirror on vacation – what do you do?

Mercedes-Benz is here to help.

Scratches, dents or dings are inevitable in the life of a car. That’s why Mercedes-Benz offers the SmallRepair service. With innovative repair methods, minor external and internal damage can be repaired quickly and, above all, economically – without having to replace entire components. Of course, with the familiar, high and tested quality of Mercedes-Benz.

Damage repairs

The right solution to every problem.

“I’m invited to a party, but I just crashed. What do I do?”

Mercedes-Benz is here to help.

Experienced Mercedes-Benz specialists repair even collision damage and major accident damage with great care: using the right methods, material-compatible techniques and the manufacturer’s special know-how. This means your Mercedes remains original both technically and visually. As proof of the exceptional build quality, you receive a Mercedes-Benz Repair™ certificate.