Service and maintenance



Authorized Mercedes-Benz Service

Safety has a home.

The constantly evolving technology of Mercedes-Benz guarantees you the highest levels of safety worldwide. As a Mercedes manufacturer we know exactly what you need to be safe. Trust the know-how of our people, the quality of Service at our Authorized workshops as well as the high quality of Genuine Mercedes Benz parts. Because Almost gets you nowhere. Security has its home at Mercedes-Benz Service.


100% Safety 100% Mercedes

Almost gets you nowhere.


Keep your engine in top shape for longer.

Original engine oils and original Mercedes-Benz oil filters. The engine is the heart of your Mercedes-Benz. To keep your engine and vehicle running for a long life, all its components are tuned in the best way – from spark plugs and engine air cleaner, to fuel and oil filters, antifreeze and V-belt.< /p>

Engine manufacturers also know how to keep them in good condition: with original Mercedes-Benz engine oils and oil filters. The fully synthetic oil optimizes performance values, provides reliable lubrication for every occasion and, in combination with the oil filter, extends the life of the engine. They reduce fuel consumption and protect the environment. Genuine Mercedes-Benz engine oils are specially designed for Mercedes-Benz engines – by the experts who built your engine: us. This also enhances the safety of your engine.


Which oil do I need?

Mercedes me shows you all the spare parts and accessories that are suitable for your car. Simply register, you and your Mercedes in Mercedes me, and find engine oils specially designed for your car. After all, your Mercedes deserves genuine products

Find the right oil



The history of the service

The history of service: We have been working to ensure your safety for 130 years .
 
 
Workshop Services

In the best hands.
In service it’s the details that make the difference – for example, when the Authorized Mercedes-Benz Repairer saves valuable time during maintenance or quickly removes signs of everyday wear. Discover the best services for you and your Mercedes.

Scheduled Mercedes-Benz Service

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Mercedes-Benz Scheduled Service.

For safety, reliability and maintaining the value of your Mercedes.

The service at Authorized Mercedes-Benz Workshops combines the unrivaled know-how of their human resources with unparalleled customer care, the high quality of the services provided with the correct and detailed information for all the prescribed tasks.

Mercedes-Benz maintenance is perfectly adapted to your Mercedes – with a wide range of service and control services, for service according to your needs and the conditions of use of your car. After all, as a manufacturer, we know your car better than anyone. Mercedes-Benz maintenance is perfect down to the last detail. Because that’s where the difference is judged.

Depending on the age and mileage of your Mercedes the Authorized Repairer will carry out Service A or the more extensive Service B.



SERVICE A
From oil changes to thorough checks for wear and possible damage: this small check includes all the work, as well as all the necessary spare parts and fluids.


SmallRepair
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Against the small signs of everyday life.


Scratch your wing mirror on holiday – what do you do?

Mercedes-Benz is here to help.

Scratches, dents or bumps are inevitable in the life of a car. That’s why Mercedes-Benz offers the SmallRepair service. With innovative repair methods, external as well as internal small damages disappear quickly and, above all, economically – without replacing entire components. Of course, with the familiar, high and tested quality of Mercedes-Benz.


The right solution to every problem.

“I’m invited to a party, but I just crashed. What do I do?”

Mercedes-Benz is here to help.

Mercedes-Benz’s experienced specialists repair with great care even damage due to collisions, as well as larger damage caused by accidents: with appropriate methods, techniques compatible with the materials and with the special manufacturer’s know-how. Thus, your Mercedes remains original both technologically and visually. As proof of the special build quality you receive a Mercedes-Benz Repair™ certificate.


Online appointment booking for service

Ψηφιακή Αναφορά Service

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Mercedes-Benz Service Digital Reference.

Your car service information with one click.

With the Digital Service Report, Mercedes-Benz has been offering you since 2007 even safer and more convenient documentation of all service work carried out on the car. The big advantage for you: all Service Reports with information about the service work carried out remain stored for the entire life of the car, safely and securely, in the central Mercedes-Benz database. The last Service Report should be kept, for example, for the sale of the vehicle. If the Service Report is lost, any participating Mercedes-Benz partner can provide you with all information about the car’s service. If needed, it can even generate a full service history.




The benefits for you at a glance:
  • More security in case of loss
  • More comfort when staying abroad or in case of a change of workshop
  • More stable value thanks to the Digital Reference Service

This digital documentation of service items is available from mid-2008 for all Mercedes-Benz passenger vehicles.

[1]except SLR, G-Class, smart and Maybach

Mobility program mobilo

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With Mobilo you reach your destination.


On the number 00800 1 777 7777 we are by your side every moment.

In the event of a breakdown, accident, minor incident or vandalism, our experts make sure you can continue your journey, wherever you are in Europe. By repairing the vehicle on site, with a replacement vehicle or by air. If you’d rather wait until the repair is complete, we’ll pay for your overnight hotel stay. The Mobilo mobility solution is included in the standard equipment of every Mercedes-Benz passenger vehicle and is renewed free of charge after every service at Mercedes-Benz – for up to 30 years.

For vehicles first registered from 24.10.1998 to 31.03.2008, as long as the mobility solution was renewed with regular service at an Authorized Mercedes-Benz Repairer, the previous MobiloLife product applies.
Used vehicle inspection

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Used Mercedes-Benz Vehicle Check.

Trust is good, but control is better.

Whether you want to buy or sell a used vehicle commercially or privately – with the Mercedes-Benz used vehicle check, you are absolutely sure . By choosing a vehicle that has been inspected by our experts, you can have peace of mind when purchasing. In the event of a sale, you can use the tested quality of your vehicle as an argument, creating the right basis for the sale and negotiation.

As part of the used vehicle inspection, the condition of the car is checked by professionals.

As part of the used vehicle inspection, the condition of the car is checked by professionals.

The most important checkpoints in a nutshell:

  • Visual inspection of engine compartment, gearbox, starter, dynamo, exhaust and fuel system
  • Check front and rear axle, suspension, steering and shock absorbers
  • Brake test at control station
  • Full functionality check of electrical and mechanical components, including optional equipment
  • Visual inspection of the body, windshield, headlights and subfloor

Contact an Authorized Mercedes-Benz Repairer and visit them with the car, before buying or selling. Our experts carry out the used vehicle inspection with professionalism and expertise.


Your Authorized Mercedes-Benz Repairer
Service Select

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Mercedes-Benz Service Select.

The economical solution for cars over 6 years old.

With the Service Select maintenance program, Mercedes-Benz offers an alternative economical solution for selected series of its older vehicle models. It offers customers of its Authorized Workshops a 38% discount on all the spare parts of the maintenance packages included in the program (such as the regular Service A and B, change of pads, etc.), as well as on the fluids and lubricants used for all normal service work. In addition, all required work is carried out by Mercedes-Benz Authorized Network workshops participating in the program, with a maximum hourly charge of €45.

Participation in Service Select requires the acquisition of the program membership card through the Mercedes me service platform and following 4 simple steps.

  • Create an account on Mercedes me.
  • Enter the chassis number in the Mercedes me account.
  • Select the Authorized Repairer of his choice.
  • Save your Service Select digital membership card.




Mercedes-Benz Parts

Mercedes-Benz Parts.
Genuine Parts

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Genuine Mercedes-Benz Parts.


Thanks to the manufacturer’s strictly defined specifications and extensive checks, Mercedes-Benz genuine parts incorporate the most modern technology. The benefits for you in a nutshell:

  • Excellent quality, proven safety and reliability
  • Specially designed for the car
  • The best choice in terms of handling, comfort and value retention of your car
  • Long life and excellent cost-performance ratio

For your safety, we check them more strictly.

We don’t compromise when it comes to your security. All parts undergo comprehensive checks before they are entitled to carry the Mercedes-Benz Genuine Part label. They have to prove their quality and reliability in real driving conditions – as well as in extreme conditions. We place special emphasis on functionality, durability and stress-ability. Only when a part meets Mercedes-Benz’s strict requirements does it earn the star logo and go on the market. You can count on it – for your safety and the safety of your Mercedes.




They keep your Mercedes a genuine Mercedes forever.

Genuine Mercedes-Benz Parts combine all the expertise of Mercedes-Benz as a vehicle manufacturer. They are developed specifically for Mercedes-Benz vehicles and are adapted in the best possible way to each model. All Mercedes-Benz Genuine Parts are manufactured with the same tools and to the same quality standards – regardless of whether they are intended for a new vehicle or for spare parts. This means that the quality and safety of your vehicle is maintained for many years, guaranteeing that your Mercedes will remain a Mercedes.



Sales are fun.

Imitations don’t.

Deceptively good: beware of imitations.

Unfortunately, not all Mercedes-Benz are genuine Mercedes. Counterfeit auto parts are an increasingly common phenomenon. Counterfeit even of safety-related components, e.g. brake zips, windshields, suspension components or filters. Fakes are usually deceptively good and difficult to recognize at first glance, even by experts.

Counterfeit parts compromise safety.

Imitations do not only entail financial loss. We regularly check for counterfeit Mercedes-Benz genuine parts – and the results are truly alarming. For example, an imitation brake zip reduces braking distance by up to 15 meters. Due to the poor performance of the imitation, in the worst case, a serious accident may occur.
For this reason, entrust the purchase and installation of spare parts to an Authorized Mercedes-Benz Dealer or Repairer.

Genuine Remanufactured Parts
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Genuine Remanufactured Parts.
Η συμφέρουσα εναλλακτική λύση.

  • Why should you decide between price and quality? It goes without saying that you still expect a high-mileage Mercedes to continue to be economical to run – and to remain a Mercedes inside and out.
  • This is exactly the principle behind Mercedes-Benz Genuine Remanufactured Parts: Parts that reduce costs without compromising Mercedes-Benz quality. Using an efficient, resource-efficient manufacturing process, each part is remanufactured, tested and tested to Mercedes-Benz quality standards. The result is a wide range of low-cost Genuine Remanufactured Parts which is constantly expanding.
  • This is exactly the principle behind Mercedes-Benz Genuine Remanufactured Parts: Parts that reduce costs without compromising Mercedes-Benz quality. Using an efficient, resource-efficient manufacturing process, each part is remanufactured, tested and tested to Mercedes-Benz quality standards. The result is a wide range of low-cost Genuine Remanufactured Parts which is constantly expanding.
  • And the network of authorized Mercedes-Benz dealers ensures their speedy delivery to you. In addition, the remanufacturing process used for Mercedes-Benz Genuine Parts saves a lot of valuable raw materials and energy – a cost saving that we pass on directly as a financial benefit to our customers.

4 reasons for greater economy with Mercedes-Benz Genuine Remanufactured Parts:

Financial cost of spare parts

  • Mercedes-Benz quality guaranteed
  • Reliable availability
  • Resource-saving manufacturing process


Learn more
Rims and Tires

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Rims and Tires.

Genuine Mercedes-Benz Rims.
Development of the wheels

Mercedes-Benz uses an extensive development and testing program to ensure quality in its rims. Development and testing are carried out under real operating conditions of stress, ensuring that Mercedes-Benz wheels are among the safest, most reliable and durable products available on the automotive market today.

Design

Rims significantly enhance the overall design of our cars. Expertly designed Mercedes-Benz wheels complement the body harmoniously and contribute to the overall design quality of our vehicles. The standard and optional equipment wheels have been designed by experts at the Mercedes-Benz Design Center.

Quality

Mercedes-Benz offers the perfect rims for every model. All rims are perfectly adapted to Mercedes-Benz vehicles and meet the same high safety standards. In addition, only the most renowned and best suppliers are selected for their manufacture worldwide, and their production is subject to Mercedes-Benz’s strict specifications.

Approved tires

Tires are a vital part of the performance of your Mercedes-Benz. It is the most important link between your vehicle and the road, affecting acceleration, braking, and the overall safety of your car.

“Why choose approved Mercedes tyres”.

Mercedes-Benz approved tires meet the strict to our specifications, and have been tested for your vehicle ensuring your vehicle’s excellent performance and handling.
With Mercedes-Benz tyres, you assure your customers of the quality expect from Mercedes-Benz, as each individual tire is already tailored to the vehicle during its development. This means that customers will benefit from a high degree of reliability, safety, durability and driving comfort.

Increased mobility:

– Low rolling resistance
– Better carrying capacity

Increased comfort:

– Mechanical
– Headphones

Increased security:

– Shorter braking distance
– Maximum thermal stability
– Better aquaplaning behavior
– Easier handling


Choose the right rims for your vehicle




Which tires fit my Mercedes?

Mercedes me shows you all the spare parts and accessories that are suitable for your car. Simply register you and your Mercedes in Mercedes me, and find motor oils specially designed for your car, as well as the right tires and accessories. After all, your Mercedes deserves genuine products.



Mercedes Me

Visit the Mercedes-Benz Authorized Repairer Network for fitting Mercedes-Benz approved tires or brand name suppliers (Pirelli, Michelin, Goodyear-Dunlop, Continental) in your vehicle.


Επιλέξτε Επισκευαστή


Maintenance Agreements

The peace of mind packages for maintenance and repair.
  
Full control of expenses thanks to fixed monthly installments.

  • Safety: regular maintenance by specially trained workshop specialists
  • Easy planning: fixed monthly installments
  • Worry-free: depending on the services, there are no additional workshop costs for emergency repairs, maintenance or consumables
  • Optimum value retention: exclusive use of genuine Mercedes-Benz parts
  • Convenience: status call of the personal Maintenance Contract in Mercedes me